TY  - BOOK
AU  - Lesikar,Raymond Vincent
AU  - Flatley,Marie Elizabeth
TI  - Basic Business Communication: Skills for Empowering the Internet Generation 
SN  - 0072880023
U1  - 651.74 22
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Commercial correspondence
KW  - Business communication
N1  - Includes bibliographical references (p. 586-597) and index
ER  -