TY  - BOOK
AU  - Ricks,Betty R.
AU  - Gow,Kay F.
TI  - Business Communication: Systems and Applications 
SN  - 0471818240
U1  - 651.7 19
PY  - 1987///
CY  - New York
PB  - Wiley
KW  - Communication management
N1  - Includes index
ER  -