000 00745nam a2200229 a 4500
001 1739
003 BD-DhGUBL
005 20241119102150.0
008 180108s1992 nyua b 001 0 eng d
020 _a0939246260
040 _aDLC
_cBD-DhGUBL
_dDLC
_dBD-DhGUBL
082 0 0 _223
_a658.812
_bW1551c
100 1 _aWallace, Thomas F.
245 1 0 _aCustomer-Driven Strategy :
_bWinning Through Operational Excellence /
_cThomas F. Wallace.
260 _aEssex Junction :
_bOliver Wight Publications,
_cc 1992.
300 _axvi, 283 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 267-272) and index.
650 0 _aStrategic planning
650 0 _aCustomer services
650 0 _aProduction planning
942 _2ddc
_cBK
999 _c2204
_d2204