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005 | 20241119102150.0 | ||
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020 | _a0939246260 | ||
040 |
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082 | 0 | 0 |
_223 _a658.812 _bW1551c |
100 | 1 | _aWallace, Thomas F. | |
245 | 1 | 0 |
_aCustomer-Driven Strategy : _bWinning Through Operational Excellence / _cThomas F. Wallace. |
260 |
_aEssex Junction : _bOliver Wight Publications, _cc 1992. |
||
300 |
_axvi, 283 p. : _bill. ; _c24 cm. |
||
504 | _aIncludes bibliographical references (p. 267-272) and index. | ||
650 | 0 | _aStrategic planning | |
650 | 0 | _aCustomer services | |
650 | 0 | _aProduction planning | |
942 |
_2ddc _cBK |
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999 |
_c2204 _d2204 |