000 01258nam a2200301 a 4500
001 272
003 BD-DhGUBL
005 20160607151221.0
008 070616s1996 nyua b 001 0 eng
010 _a 96010239
020 _a0471134163 (cloth : alk. paper)
040 _aDLC
_cBD-DhGUBL
_dDLC
050 0 0 _aHF5415.335
_b.B87 1996
082 0 0 _a658.8
_220
100 1 _aBurkan, Wayne C.
245 1 0 _aWide-angle vision :
_bbeat your competition by focusing on fringe competitors, lost customers, and rogue employees /
_cWayne C. Burkan.
260 _aNew York :
_bJohn Wiley & Sons,
_cc1996.
300 _axi, 275 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p 262-267) and index.
650 0 _aConsumer satisfaction.
650 0 _aCompetition.
650 0 _aEmployee selection.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/wiley041/96010239.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/wiley031/96010239.html
856 4 _3Table of Contents
_uhttp://www.loc.gov/catdir/toc/onix01/96010239.html
942 _2ddc
_cBK
999 _c2495
_d2495