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Services Marketing : (Record no. 115)

MARC details
000 -LEADER
fixed length control field 00979nam a2200301 a 4500
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhGUBL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230329100021.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191112s2006 njua b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071244964
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0072961945
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071244964
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0070530424
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BD-DhGUBL
Transcribing agency BD-DhGUBL
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number 658.8
Item number Z48s
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
245 10 - TITLE STATEMENT
Title Services Marketing :
Remainder of title Integrating Customer Focus Across the Firm /
Statement of responsibility, etc Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
250 ## - EDITION STATEMENT
Edition statement 4th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill/Irwin,
Date of publication, distribution, etc c 2006.
300 ## - PHYSICAL DESCRIPTION
Extent xxii, 708 p. :
Other physical details ills. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical reference and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bitner, Mary Jo.
Relator term Joint author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gremler, Dwayne D.
Relator term Joint author
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type Public note Source of acquisition
    Dewey Decimal Classification   Not For Laon Business Studies Green University Library Green University Library Reference 11/11/2012 4 9 658.8 Z48s 3010007790 31/05/2014 24/05/2014 1 11/11/2012 Book    
    Dewey Decimal Classification     Business Studies Green University Library Green University Library General Stacks 16/01/2013 13 32 658.8 Z48s 3010007791 24/12/2018 19/12/2018 2 16/01/2013 Book    
    Dewey Decimal Classification     Business Studies Green University Library Green University Library General Stacks 11/03/2013 12 35 658.8 Z48s 3010007333 28/06/2016 12/02/2016 3 11/03/2013 Book    
    Dewey Decimal Classification     Business Studies Green University Library Green University Library General Stacks 14/03/2013 13 43 658.8 Z48s 3010007331 11/01/2020 11/11/2019 4 14/03/2013 Book    
    Dewey Decimal Classification     Business Studies Green University Library Green University Library General Stacks 25/03/2013 13 47 658.8 Z48s 3010007793 02/05/2016 12/04/2016 5 25/03/2013 Book    
    Dewey Decimal Classification Damaged   Business Studies Green University Library Green University Library General Stacks 26/04/2013 8 31 658.8 Z48s 3010007792 03/11/2015 03/11/2015 6 26/04/2013 Book Damaged  
    Dewey Decimal Classification Damaged   Business Studies Green University Library Green University Library General Stacks 26/04/2013 6 29 658.8 Z48s 3010007335 15/12/2015 24/11/2015 7 26/04/2013 Book    
    Dewey Decimal Classification     Business Studies Green University Library Green University Library General Stacks 10/05/2014 7 26 658.8 Z48s 3010007334 24/12/2018 15/11/2018 8 10/05/2014 Book   Purchased
    Dewey Decimal Classification     Business Studies Green University Library Permanent Campus Library General Stacks 23/07/2016     658.8 Z48s 3010007794 23/07/2016   9 23/07/2016 Book Withdrawn  


Last Updated Oct 16, 2019.
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