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Services marketing : (Record no. 4026)

MARC details
000 -LEADER
fixed length control field 00866nam a2200289 a 4500
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhGUBL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20201021110109.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 201021s2019 njua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2004065642
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789353160777
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9353160782
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency BD-DhGUBL
Transcribing agency BD-DhGUBL
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 22
Item number SE491
245 10 - TITLE STATEMENT
Title Services marketing :
Remainder of title integrating customer focus across the firm /
Statement of responsibility, etc Valarie A. Zeithaml [et. al]
250 ## - EDITION STATEMENT
Edition statement 7th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc India :
Name of publisher, distributor, etc McGraw,
Date of publication, distribution, etc c2019.
300 ## - PHYSICAL DESCRIPTION
Extent 582 p. :
Other physical details illus. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical reference and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element BBA
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Koha issues (borrowed), all copies 74
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type
    Dewey Decimal Classification   Not For Laon Green University Library Green University Library Reference 21/10/2020 2 3 658.8 SE491 3010018200 11/12/2023 30/10/2023 1 21/10/2020 Book
    Dewey Decimal Classification     Green University Library Green University Library   21/10/2020 5 12 658.8 SE491 3010018201 17/12/2024 11/11/2024 2 21/10/2020 Book
    Dewey Decimal Classification     Green University Library Green University Library   21/10/2020 9 14 658.8 SE491 3010018202 02/11/2024 31/10/2024 3 21/10/2020 Book


Last Updated Oct 16, 2019.
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