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1.
The nonprofit manager's resource directory [electronic resource] / Ronald A. Landskroner. by Series: Wiley nonprofit law, finance, and management series
Edition: 2nd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Wiley, c2002
Online resources:
Availability: Items available for reference: Green University Library: Not For Laon (1)Call number: 016.658/048 LAN.

2.
The customer-centered enterprise / [electronic resource] : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2000
Online resources:
Availability: Items available for reference: Green University Library: Not For Laon (1)Call number: 658.8/12 THO.

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