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The customer-centered enterprise / [electronic resource] : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill, c2000.Description: xv, 247 p. : ill. ; 24 cmISBN:
  • 0071371400 (electronic bk.)
Subject(s): Genre/Form: Additional physical formats: No titleDDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.5 .T484 2000eb
Online resources:
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
Book Book Green University Library General Stacks 658.8/12 THO (Browse shelf(Opens below)) 1 Not For Laon 3010000749
Total holds: 0

Includes index.

Electronic reproduction. Boulder, Colo. : NetLibrary, 2000. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries.

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Last Updated Oct 16, 2019.
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