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The customer-centered enterprise / (Record no. 2479)

MARC details
000 -LEADER
fixed length control field 01449nam a2200409La 4500
001 - CONTROL NUMBER
control field 749
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhGUBL
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180322111726.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
fixed length control field m u
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn-
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060416s2000 ilua s 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071371400 (electronic bk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)45730065
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)ocm45730065
035 ## - SYSTEM CONTROL NUMBER
System control number (N$T)ocm45730065
035 ## - SYSTEM CONTROL NUMBER
System control number (NNC)4246349
040 ## - CATALOGING SOURCE
Original cataloging agency N$T
Transcribing agency BD-DhGUBL
Modifying agency OCL
-- OCLCQ
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .T484 2000eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition number 21
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Thompson, Harvey.
245 14 - TITLE STATEMENT
Title The customer-centered enterprise /
Medium [electronic resource] :
Remainder of title how IBM and other world-class companies achieve extraordinary results by putting customers first /
Statement of responsibility, etc Harvey Thompson.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c2000.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 247 p. :
Other physical details ill. ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Includes index.
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Place of reproduction Boulder, Colo. :
Agency responsible for reproduction NetLibrary,
Date of reproduction 2000.
Note about reproduction Available via World Wide Web.
-- Access may be limited to NetLibrary affiliated libraries.
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element International Business Machines Corporation
General subdivision Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
General subdivision BBA
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Success in business.
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
Source of term local
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element NetLibrary, Inc.
776 1# - ADDITIONAL PHYSICAL FORM ENTRY
Qualifying information Original
International Standard Book Number 0071352104
Record control number (DLC) 99023967
-- (OCoLC)41223962
856 4# - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="GUBL">GUBL</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification   Not For Laon Green University Library Green University Library General Stacks 04/06/2016   658.8/12 THO 3010000749 04/06/2016 1 04/06/2016 Book


Last Updated Oct 16, 2019.
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