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Services Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw-Hill/Irwin, c 2006.Edition: 4th edDescription: xxii, 708 p. : ills. ; 25 cmISBN:
  • 0071244964
  • 0072961945
  • 0071244964
  • 0070530424
Subject(s): DDC classification:
  • 22 658.8 Z48s
List(s) this item appears in: Green Business School.
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Holdings
Item type Current library Collection Call number Copy number Status Notes Date due Barcode Item holds
Book Book Green University Library Reference Business Studies 658.8 Z48s (Browse shelf(Opens below)) 1 Not For Laon 3010007790
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 2 Available 3010007791
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 3 Available 3010007333
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 4 Available 3010007331
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 5 Available 3010007793
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 6 Damaged Damaged 3010007792
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 7 Damaged 3010007335
Book Book Green University Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 8 Available 3010007334
Book Book Permanent Campus Library General Stacks Business Studies 658.8 Z48s (Browse shelf(Opens below)) 9 Available Withdrawn 3010007794
Total holds: 0

Includes bibliographical reference and index.

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Last Updated Oct 16, 2019.
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