Services Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.
Material type: TextPublication details: New York : McGraw-Hill/Irwin, c 2006.Edition: 4th edDescription: xxii, 708 p. : ills. ; 25 cmISBN:- 0071244964
- 0072961945
- 0071244964
- 0070530424
- 22 658.8 Z48s
Item type | Current library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|---|
Book | Green University Library Reference | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 1 | Not For Laon | 3010007790 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 2 | Available | 3010007791 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 3 | Available | 3010007333 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 4 | Available | 3010007331 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 5 | Available | 3010007793 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 6 | Damaged | Damaged | 3010007792 | |||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 7 | Damaged | 3010007335 | ||||
Book | Green University Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 8 | Available | 3010007334 | ||||
Book | Permanent Campus Library General Stacks | Business Studies | 658.8 Z48s (Browse shelf(Opens below)) | 9 | Available | Withdrawn | 3010007794 |
Total holds: 0
Includes bibliographical reference and index.
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